RentInno - Privacy Policy

a. Personal Information You Provide

• Account Information: When you sign up for RentInno, we collect personal data such as your name, email address, company name, and billing details.
• Communication Data: Includes personal information you provide when you contact support or communicate with us directly.

b. Non-Personal Information We Collect Automatically

• Usage Data: Non-personal information such as access times, pages viewed, IP address, browser type, and device information.
• Cookies and Tracking: We use cookies and similar technologies to collect data for analytics and performance improvements. You can control cookie preferences through your browser settings.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the RentInno product
• Process transactions and send billing-related communications
• Respond to support requests and inquiries
• Monitor usage trends and improve the Service
• Communicate product updates, feature announcements, or promotional content (you can opt-out at any time)
• Comply with legal obligations

3. How We Share Information

We do not sell your personal data. We only share information in the following circumstances:

• Service Providers: We may share your data with trusted third parties who help us deliver the Service (e.g., cloud hosting, payment processors, analytics tools). These service providers are contractually obligated to handle your data with care and in accordance with applicable privacy laws. We require them to implement appropriate data protection measures and restrict use of your data to the services they perform on our behalf.
• Legal Requirements: We may disclose your data if required by law, subpoena, or other legal process, or if we believe such action is necessary to comply with applicable laws or defend our legal rights.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy commitments outlined in this policy.

4. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to provide and improve our services, comply with legal, regulatory, tax, accounting, or reporting obligations, and enforce our terms of service.

When we no longer need to process your personal data for the purposes outlined in this policy, we will either delete or anonymize the information. If deletion or anonymization is not possible (for example, because the data is stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.

Data retention periods may vary depending on the nature of the data and the purposes for which it is processed, but we always aim to minimize the amount and duration of retained data to the extent possible.

5. Your Rights and Choices

Depending on your location and applicable data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you may have certain rights regarding your personal data. These may include the right to:

• Access the personal data we hold about you
• Update or correct your personal data
• Request deletion of your personal data
• Object to or restrict certain types of data processing
• Withdraw consent where processing is based on consent
• Request data portability, where applicable

To exercise your rights, please contact us at support@rentinno.com. We will respond to your request in accordance with the applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of data in transit and at rest
• Role-based access controls and authentication mechanisms
• Regular software updates and security patching
• Secure data center infrastructure with firewalls and intrusion detection
• Periodic security audits and vulnerability assessments

We are committed to maintaining a secure environment for your data. Our team continuously monitors our systems to identify and address potential vulnerabilities and threats. We also enforce internal security policies and conduct training to ensure that employees handle personal data responsibly.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the appropriate authorities without undue delay, as required by applicable data protection laws.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using the Service, you consent to such transfers. These transfers are necessary for the performance of our services and are conducted in compliance with applicable data protection laws.

By using our services, you consent to the transfer of your personal data to countries outside your jurisdiction as described in this section.

8. Providing Data to Third Parties

We may provide data to third parties under specific circumstances in accordance with this Privacy Policy. These third parties may include:

• Partners and Integrations: If you choose to connect your RentInno account with third-party tools or services, we may share relevant information to enable and support the integration.
• Professional Advisors: We may disclose data to legal, financial, and other advisors in connection with our business operations, where necessary.
• Marketing and Analytics Providers: Where you have provided consent, we may share data with third parties for targeted advertising or aggregated analytics purposes.

Any third party receiving such data will be required to handle it in compliance with applicable laws and RentInno's privacy obligations. We do not authorize third parties to use or disclose your personal data for any purpose other than the one for which it was provided.

9. Cookies Policy

We use cookies and similar tracking technologies to improve user experience, analyze performance, and deliver personalized content. Cookies are small text files stored on your device when you visit our website. They help us recognize your browser, track your preferences, and understand how you interact with our site.

Types of Cookies We Use:

• Essential Cookies: Required for core functionality of the Service.
• Performance Cookies: Collect information about how users interact with our website.
• Functionality Cookies: Enable us to remember your preferences and settings.
• Targeting Cookies: Used to deliver relevant advertising content.

You can control and manage cookies through your browser settings. Disabling certain cookies may impact your experience on the website.

10. Modifications and Revisions

We may update or modify this Privacy and Cookie Policy at any time to reflect changes to our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you through appropriate channels such as email, in-app notices, or a prominent banner on our website.

We encourage you to regularly review this page for the latest information on our privacy practices. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: support@rentinno.com

Address: 6th floor, MIG-341, 80 Feet Rd, Anna Nagar, Madurai, Tamil Nadu 625020